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  1. Featured Employers
  2. Serco

Working at Serco

At Serco, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

Why work at Serco Apply now

Who are Serco?

We are a team of over 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Make a difference every day.

Serco’s culture & values

Trust
Care
Innovation
Pride

Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.

Competitive pay rates & benefits

.

Training & development opportunities

29 days holiday, rising to 34 days after 12 weeks

Wellbeing support in & out of the workplace

Perks e.g. vouchers & cashback

Access to 100s of permanent vacancies weekly

Competitive
pay rates &
benefits

Training &
development
opportunities

29 days holiday
rising to 34 days
after 12 weeks

Wellbeing support
in & out of the
workplace

Perks e.g.
vouchers &
cashback

Access to 100s
of permanent
vacancies weekly

Why work at Serco?

Meaningful and vital work

The nature of our business means you will do interesting work that matters.

  • Deliver essential services that make a real difference to society, from caring for vulnerable people to managing complex public services.
  • Make your mark: take the lead and have your say in how we can do things better.
  • Be part of our journey to shape the future of public service.

A world of opportunities

Our diverse and global operations offer unrivalled opportunities for learning, career growth & progression.

  • Build a fulfilling career doing work aligned to your strengths and interests.
  • Broaden your experience, learn from expert colleagues and share your knowledge.
  • Apply your skills in different ways and in different parts of the world.

Great people

We are a motivated team who will encourage you and help you to succeed.

  • Get the support and the resources to do your job to the best of your ability.
  • Work in a team environment with colleagues who care and support each other.
  • Be part of a company committed to living its values in action.

Who is Serco looking for?

Everyone at Serco is a valuable and important member of our team. We all do meaningful and vital work that matters. We are looking for great people who share our values and sense of purpose and are:

  • Compassionate and committed to helping others, putting our customers and the public first
  • Energised by new ideas and finding solutions to problems
  • Driven to make a difference, take responsibility and deliver results
  • Good at working with others, respecting individual differences and prioritising the team
  • Confident and comfortable with change and challenges
  • Ready and willing to take responsibility for their own personal impact and development
  • Proud of who we are and what we do

What do employees say?

★ ★ ★ ★ ★

“Great company to work for”
“Onboarding was really smooth even though I joined in the middle of lockdown, great tech, really motivating manager and team. Team all care about each other’s well-being. Lots of development opportunities”

★ ★ ★ ★ ★

“Excellent Customer Service Training”
“As an oldie who lost their job due to Coronavirus, was an excellent opportunity to learn new skills and transfer existing ones. Easy to apply.”

★ ★ ★ ★ ★

“Great place to learn”
“Opportunity to develop. Great team. Vast amount of personal job satisfaction. Performance reviews are helpful. Feedback available to drive progress.”

★ ★ ★ ★ ★

“Great place to learn”
“Opportunity to develop. Great team. Vast amount of personal job satisfaction. Performance reviews are helpful. Feedback available to drive progress.”

Reviews from glassdoor

Apply now
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