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Careers at Serco
Do you have excellent customer service skills and enjoy helping people? Serco is hiring.
Apply now
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Customer Service Advisor at Serco
Full time vacancies – register your interest today!
As Customer Service Advisor you will be required to work from home dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance.
There is a 5-10day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.
What you’ll need to do:
What you’ll need from you:
Essential criteria:
Do you have excellent customer service skills and enjoy helping customers?
Part Time vacancies – register your interest today!
There is an 8-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.
37.5 hours per week Monday to Friday 8am – 6.15pm
Immediate opportunities are available to work from home, but you need to live within 60 miles radius of Kirkby Liverpool, Solihull Birmingham or Manchester as you need to collect IT kit to enable you to work from home.
There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.
16 - 24 hours per week between Monday to Friday 08.00 - 18.15
Different shift patterns available
8 days of training - Monday to Friday 09:30 - 16:30
Health and safety are a top priority with all of Serco's roles and sites. Our client continues to consult with medical and health experts and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few.
Summer work available - Work from the comfort of your own home!
We're recruiting for our client Serco for a short term assignment during Summer 2024
This is a 1-week assignment. This position is ideal for students/teachers who are looking for a short-term position over the summer holiday period.
The operational hours for this role are from 8am - 6pm Monday to Friday, multiple shift patterns will be available, and flexibility may be required.
If you are looking for something more long term, we have plenty of opportunities to extend working from home assignments into an ongoing role (please click apply and discuss options at telephone interview).
If working on a fun contract in an inclusive environment, helping to shape the futures of our next generation sounds like the role for you, then click apply now!
37.5 hours per week
Monday to Friday 8am-6.15pm
Immediate opportunities are available working on-site in Liverpool or Manchester. As Customer Service Advisor you will be dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance.
Immediate opportunities are available working on-site in Liverpool or Manchester. As Customer Service Advisor you will be required to work onsite dealing with both inbound telephone and online queries from the general public, and advising on the best way forward for their employment status in line with government guidance.
See what existing employees say about working at Serco
"Great working environment and is very nice for development of yourself"
"Opportunity to develop. Great team. Vast amount of personal job satisfaction"
"Good place to work plenty of scope to move up in roles"
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