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Deaf Awareness Week 2024: Five Ways Employers Can Support Deaf Employees and Those with Hearing Loss

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From Ad-Hoc Staffing to Strategic Partner for Tesco PLC

With all day-one roles fulfilled and over 119 roles hired, discover how Adecco’s tailored RPO offering provided the ideal solution for a high-volume recruitment campaign that included securing hard-to-find specialist engineering talent.

About the client

Tesco is a leading multinational retailer with more than 330,000 colleagues, aiming to serve customers every day with affordable, healthy, and sustainable food – to help them enjoy a better quality of life and an easier way of living.

The Challenge

As one of the UK’s largest grocery retailers, Tesco needed an agile recruitment partner who could flexibly adapt to their needs and meet a wide range of recruitment requirements.

Adecco has been supporting Tesco in the recruitment of temporary employees since 2010. In 2014, we entered into a Managed Service Provider relationship to enable us to better support their strategic priorities. As part of this service, there was a requirement to:

A high volume of diverse roles was required – including engineers, warehouse workers, and managerial staff – with many vacancies requiring hard-to-find engineering expertise. With a pronounced STEM skills gap in the UK market, the client needed a specialist recruitment solution to help fill these niche roles and get the plant ready for production. The project is expected to require roughly 300 jobs in total as the facility continues to scale up.

From software solutions and attraction campaigns to career transition and coaching, Tesco needed a true strategic partner with the breadth and depth of services to support them through a wide range of business challenges.

The Challenge

As one of the UK’s largest grocery retailers, Tesco needed an agile recruitment partner who could flexibly adapt to their needs and meet a wide range of recruitment requirements.

Adecco has been supporting Tesco in the recruitment of temporary employees since 2010. In 2014, we entered into a Managed Service Provider relationship to enable us to better support their strategic priorities. As part of this service, there was a requirement to:

A high volume of diverse roles was required – including engineers, warehouse workers, and managerial staff – with many vacancies requiring hard-to-find engineering expertise. With a pronounced STEM skills gap in the UK market, the client needed a specialist recruitment solution to help fill these niche roles and get the plant ready for production. The project is expected to require roughly 300 jobs in total as the facility continues to scale up.

From software solutions and attraction campaigns to career transition and coaching, Tesco needed a true strategic partner with the breadth and depth of services to support them through a wide range of business challenges.

Our Solution

We conducted site visits and meetings with business stakeholders to establish key workstreams and worked in partnership to develop the employee value proposition in line with the culture and values Crown Holdings wished to promote.

We then designed a high-volume recruitment campaign to reach and engage the right candidates across multiple phases, developed using our local knowledge of candidate pools, skills, and competitors. Our dedicated Account Director oversaw the campaign, supported by experts in our national delivery centre, the local Adecco Peterborough team, and specialist recruiters across the company.

As most vacancies were niche roles with precise skill requirements, we knew the number of candidates with the exact skillset would be minimal – so the team focused on identifying candidates with transferable skills in similar industries and professions. With the facility under construction, we also arranged 10-week off-site training to meet the necessary onboarding requirements and put individuals in the best position to excel in their new roles.

Speaking about the strategic partnership, Catherine Peach, Talent Acquisition Manager at Crown Holdings said, “Adecco have collaborated with our teams effectively and seamlessly to promote our employer brand, attract and assess good quality candidates for the volume required, and coordinate the entire selection process. The hard work put in by the teams at Adecco allowed us to hire on time and in full at each stage of the project, and we were thrilled with the results. We would recommend them to any business.”

Our Solution

We then designed a high-volume recruitment campaign to reach and engage the right candidates across multiple phases, developed using our local knowledge of candidate pools, skills, and competitors. Our dedicated Account Director oversaw the campaign, supported by experts in our national delivery centre, the local Adecco Peterborough team, and specialist recruiters across the company.

As most vacancies were niche roles with precise skill requirements, we knew the number of candidates with the exact skillset would be minimal – so the team focused on identifying candidates with transferable skills in similar industries and professions. With the facility under construction, we also arranged 10-week off-site training to meet the necessary onboarding requirements and put individuals in the best position to excel in their new roles.

Speaking about the strategic partnership, Catherine Peach, Talent Acquisition Manager at Crown Holdings said, “Adecco have collaborated with our teams effectively and seamlessly to promote our employer brand, attract and assess good quality candidates for the volume required, and coordinate the entire selection process. The hard work put in by the teams at Adecco allowed us to hire on time and in full at each stage of the project, and we were thrilled with the results. We would recommend them to any business.”

Overcoming Challenges

Throughout the project, our dynamic team of recruitment experts were able to overcome various challenges. These included:

  • Switching virtual interviews to on-site interviews where possible – this enhanced engagement and reduced historical no-show rates.
  • Sourcing higher-calibre candidates by implementing strategic breaks in interview schedules to allow for market replenishment.
  • Exploring additional sourcing options using our Insights Team following a reduction in Level 3 NVQ-qualified engineers in the local area..

“Our work with Crown Holdings is a testament to the strong relationship we have built,” said Jo Speak, Client Solutions Director at Adecco. “By employing creative solutions, we were able to source quality candidates, overcome resourcing hurdles, and strategically deliver the skills their organisation needed.”

The hard work put in by the teams at Adecco allowed us to hire on time and in full at each stage of the project, and we were thrilled with the results. We would recommend them to any business.

Catherine Peach, Talent Acquisition Manager at Crown Holdings

Key Results

119+

Provided candidates for over 119 positions to date via a 90% primary fill.

100%

Achieved 100%-day one fulfilment across all roles.

5:1

Successfully achieved a 5:1 application-to-offer ratio thanks to advanced candidate sourcing.

100%

Met all onboarding training intake dates with a varied selection of entrants with transferable, industry-ready skills.

300

Continue to generate quality applications to support Delta Park's scale-up. Roughly 300 roles are expected to be filled for the plant to achieve full operative status.

Successfully Manage Your Recruitment
Campaign with Adecco's RPO Solution

Our scalable service is ideal for managing the recruitment process, drawing on industry-leading insights and labour
market intelligence to ensure an effective service with reduced hassle and notable cost savings for your organisation.

Contact us now
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